Our Warehouse Location and Delivery Information
"Hey there! Just wanted to give you a quick rundown on our warehouse situation. So, our main hub is located in Stone Lane, Georgia and most of the stuff you order from our store will be shipped from there - we're talking about 90% of our deliveries. But sometimes we need to do a little customization work, like making bigger holsters for our bigger customers or putting custom logos on the holsters for our VIPs, and that can add a bit of extra time to the process.
Standard Shipping Information:
Currently, it usually takes us about 2 to 4 business days to process and prepare your order for shipping. After that, depending on your location, delivery typically takes an additional 7 to 14 business days.
On average, you can expect your order to arrive within 8 to 12 business days total, from processing to delivery. Thank you for your patience!
For customers who opted for expedited shipping, our standard processing time of 2-4 days will be reduced, with prioritized handling to ship your order within one business day. This typically shortens your delivery time by 3-4 days compared to our standard delivery. Please note, while expedited shipping ensures faster processing, the average delivery time will still be approximately 5-9 business days and is not guaranteed to arrive within three days.
Important Note:
During the peak season from November to December, with big events like Black Friday, Cyber Monday, and Christmas sales, there may be a 3-5 business day delay in delivery times due to high order volumes. However, we are committed to processing and shipping your order within 2-3 days.
Please note that carriers like USPS, FedEx, and DHL may also experience delays during this busy season. Rest assured, we’ll take great care of your order. Thank you for your understanding and patience!
And if you're ordering from Brazil or Peru, local customs might require you to give us your Tax ID. Don't worry, we'll only use that information to deliver your package and then we'll delete it from our system.
And for those of you ordering from our Hong Kong or Vietnam warehouses, the average delivery time is about 12 business days, with a range of 8 to 18 days. We're always trying to make the delivery process faster, but we apologize if it takes a bit longer. If you've got any questions or concerns, just hit us up on our Contact Us page, send an email to support@dinosaurized.com, or use the chat box at the bottom of the screen for a quicker reply. And if we're swamped and can't get to your chat right away, just leave your request in the chat box and we'll follow up with an email update. Thanks!
